Benefits
Brings Employees and Employers Closer Together
With Workbrain-Cisco unified voice and data solutions, employees can use Cisco IP phones to perform tasks such as punching in or out of work and logging hours to cost centers in real-time. Cisco’s unified voice and data backbone allows employees to also connect in real-time with supervisors at the point-of-work, to immediately close the loop on operational workforce tasks. And, by allowing employees to complete workforce management transactions through their IP phones, and interact in real-time with supervisors at the employee’s point-of-work, there is no lost time commuting to clocks.
Unprecedented Affordability and Manageability
Workbrain-Cisco unified voice and data solutions, offer unprecedented accessibility to data capture in the workplace by leveraging an organization’s investment in its IP phones. No new hardware is needed. Similarly, organizations do not need to maintain the additional infrastructure required by traditional time clock devices.
Unparalleled Accessibility
Workbrain-Cisco unified voice and data solutions, allows for the receipt and delivery of job data at the point-of-work, connecting employees, employers and workforce management systems, in real-time. As the most ubiquitous device in the workplace, employees are no longer restricted by the number or location of time clocks. Now, every phone extension becomes a data capture point, and an interaction point with an organization’s workforce management system. As a result, employers can capture more timely and granular job information to gain insight into critical labor data and dramatically enhance the link between corporate goals and workforce operations.
Capabilities
Workbrain-Cisco unified voice and data solutions help organizations optimally manage their workforce by connecting employees and managers in real-time, at the point-of-work.
Capabilities include:
- Real-time data capture
- Leverages Cisco’s leading unified voice and data network to immediately connect employees with supervisors for transactions such as:
- override restrictions
- approve shift changes
- approve overtime
- react to changes in schedule needs
- Enables supervisors to execute approvals and transactions at their phone
- Enables employees to interact with labor data without leaving their work area since organizations can leverage their existing IP phone system
- Provides highly granular and timely data capture processes, simplifying activity-based costing
- Gives greater visibility into work of employees, and ultimately workforce execution of corporate goals
