Workbrain’s End-User Training reduces training costs and increases end-user effectiveness
Workbrain End-User Training programs include:
Education Performance Accelerator Kit (EPAK)
A synchronized content platform for documentation, training and performance support is a critical element to any successful implementation. Workbrain’s EPAK provides a sophisticated training support tool that helps ensure that your Workbrain implementation delivers the results you anticipate. EPAK speeds competency by providing:
- A single authoring session that assists content developers in creating synchronized outputs such as business process documents, on-line help, training manuals and several e-learning modes.
- The most common processes deployed for Workbrain Workforce Management applications. By not having to start from scratch and by having the content designed by Education Workforce Management experts, your speed to competency is accelerated.
- Tools to track EPAK content usage and user competency. EPAK can automatically create AICC/SCORM compliant tests to test your user’s abilities to perform certain tasks, and then track the results to identify areas where additional training and support may be required. EPAK also helps tracks the usage of task lessons and identifies areas that require more emphasis.
EPAK helps you minimize operational disruptions, standardize business processes and reduce training costs. The solution dramatically improves the efficiency, consistency, and on-time delivery of documentation, training, and performance support materials that are used throughout all phases of your implementation lifecycle.
To find out more about how EPAK maximizes your effectiveness, contact your E-Learning Manager [at] 1.888.219.9993 or e-mail wbe[at]workbrain.com
Train-the-Trainer
An instructor-led class delivered to your training team provides your instructors with the knowledge and ability to deliver high quality, detailed training to their end-users. This comprehensive solution is delivered by Workbrain training professionals in a proven format together with detailed “how to” instructions for your trainers. The program educates your instructors on specific Workbrain applications and prepares them to train your end-users.
A Workbrain Train-the-Trainer program consists of the following components, each customized to your needs:
- Instructor scripts
- Class presentation slides
- Lab exercises
- Lab exercise data
- Instructional delivery
- Optional customization services
The train-the-trainer programs are focused to provide employees, supervisors, and other end-user groups with the knowledge to complete their daily job roles and maximize their impact on business performance with Workbrain solutions. To view a sample of Train-the-Trainer deliverables, contact a Workbrain Education Delivery Representative [at] 1.888.219.9993 or e-mail wbe[at]workbrain.com.
Education Consulting Services
Workbrain Education provides consulting services to help our clients customize out-of-the-box end-user training content. Workbrain Education consultants can:
- Develop a high-level functionality task training plan for Workbrain content requiring customization
- Configure a customized training demo instance
- Customize the education training material by module topic
To help assess your end-user training customization requirements, contact Workbrain’s Education Delivery Manager [at] 1.888.219.9993 or e-mail wbe[at]workbrain.com.
