FAQ

Find the answers to the most frequently asked questions about Workbrain/Infor and Workforce Management.
Company Questions
  1. What is Workbrain's history?
  2. Where is Workbrain located?
  3. Who are Workbrain's clients?
  4. Does Workbrain offer solutions to meet the unique needs of medium-sized organizations?
  5. Does Workbrain offer solutions to meet the unique needs of my industry?
  6. Is Workbrain publicly traded?
  7. Who do I contact for more information?

     
Workforce Management Questions

  1. What is Workforce Management?
  2. What are the benefits of Workforce Management?
  3. Can we benefit from Workforce Management if we've already implemented an ERP/HRMS solution?
  4. We have a corporate portal already. Can Workbrain™ assist us?

     
Solution Questions

  1. We have very complicated pay rules. Can Workbrain™ handle them?
  2. We have a complex employee process that is different from any organization. How can you help us?
  3. What operating systems, databases, and servers does Workbrain™ operate on?
  4. How are your solutions priced?

     
Technology Questions

  1. What is J2EE™?
  2. Can I access Workbrain™ applications over a low-bandwidth (e.g. 56K dial-up) network?
  3. What languages does Workbrain™ support?
  4. What devices are supported to access Workbrain's applications?

     
Company Answers

  1. What is Workbrain's history?
    Workbrain was founded in 1999 to develop 100% web-based workforce management solutions for large organizations. Our founders have extensive experience growing and managing software firms and are recognized leaders in Workforce Management.
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  2. Where is Workbrain located?
    Workbrain has operations throughout North America, Europe and the Asia Pacific region. Our primary offices are in Toronto, Ontario and Atlanta, Georgia.
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  3. Who are Workbrain's customers?
    Workbrain meets the workforce management requirements of the largest, most complex organizations in the world. Enterprises such as British Airways, General Mills, Longs Drugs, REI, Smurfit Stone, Target and Wachovia have selected Workbrain to optimize labor deployment and management.
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  4. Does Workbrain offer solutions to meet the unique needs of medium-sized organizations?
    Yes. Workbrain Express is a fully integrated workforce management suite consisting of time and attendance, employee scheduling and leave management that has been designed to meet the specific workforce needs of mid-sized organizations. Please see the Solutions section for more information.
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  5. Does Workbrain offer solutions to meet the unique needs of my industry?
    Since its inception, Workbrain has invested in the development of industry-specific solutions. We employ industry experts who ensure that each of our industry solutions offers robust functionality uniquely tailored to the particular challenges in a variety of industries. See the Solutions section for more information about Workbrain's industry offerings for Retail, Manufacturing, Transportation and Logistics, Utilities, Healthcare, and Financial Services.
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  6. Is Workbrain publicly traded?
    Workbrain is traded on the Toronto Stock Exchange under the symbol WB (TSX.WB).
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  7. Who do I contact for more information?
    Companies interested in further information can contact Workbrain by:
    • Phone at (888) 219-9993 in North America, or (416) 421-6700
    • Clicking the Contact Us link in the top right corner of our webpages

    We look forward to hearing from you.
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Workforce Management Answers

  1. What is Workforce Management?
    Workforce Management is a class of enterprise software and services that automates and transforms the interactions between an enterprise and its employees.
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  2. What are the benefits of Workforce Management?
    Workbrain provides substantial return on investment by reducing costs and increasing employee productivity. In services industries, Workbrain also helps large organizations more effectively deploy their people to improve customer service and revenues. See the Customers section to find out how Workbrain customers reduce administrative outlay and increase productivity, profitability and employee satisfaction.
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  3. Can we benefit from Workforce Management if we've already implemented an ERP/HRMS solution?
    As a recognized leader in Workforce Management, Workbrain extends the value of investments in ERP / HRMS by providing time and attendance, scheduling and operational self-service beyond the capabilities of ERP vendors. Our proven integration with leading ERP suites ensures your existing investments are leveraged while you benefit from the breadth of Workbrain's workforce optimization vision and depth of functionality.
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  4. We have a corporate portal already. Can Workbrain™ assist us?
    Workbrain's 100% web-based solutions complement a corporate portal by delivering complex employee and manager self-service, time and attendance, employee scheduling and business analytics tools directly through an existing portal or intranet site.
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Solution Answers

  1. We have very complicated pay rules. Can Workbrain™ handle them?
    Workbrain Time and Attendance is the leading solution for large enterprises with complex pay rules, and automates 100% of these rules to drive accurate payroll and fast ROI. Our unique approach and technology allow customers to automate any pay rule without expensive customization.
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  2. We have a complex employee process that is different from any organization. How can you help us?
    In contrast to other workforce management solutions, Workbrain incorporates a unique business and pay rules approach and flexible workflow architecture designed to automate customers' unique business processes.
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  3. What operating systems, databases, and servers does Workbrain™ operate on?
    Workbrain™ operates on a broad variety of operating systems (UNIX and Windows® 2000), databases (Oracle, Microsoft and IBM), application servers (BEA, IBM, and Sun) and browsers (Microsoft).
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  4. How are your solutions priced?
    Workbrain™ is typically priced on a per-user, per application basis.
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Technology Answers

  1. What is J2EE™?
    J2EE™ stands for Java 2 Platform, Enterprise Edition. It is a set of open software standards designed to simplify application development for large enterprises. Learn more about J2EE™ at http://java.sun.com/j2ee/.
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  2. Can I access Workbrain™ applications over a low-bandwidth (e.g. 56K dial-up) network?
    Workbrain™ operates over very low bandwidth networks including 56kpbs dial-up without impacting application performance or the user experience. Using HTML code ensures that the application performs well in low bandwidth environments.
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  3. What languages does Workbrain™ support?
    Currently, Workbrain delivers solutions in English, French, Spanish and Japanese. In addition, our flexible character set support means Workbrain™ can be further localized to the language of choice at a user level.
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  4. What devices are supported to access Workbrain's applications?
    Workbrain recognizes that not every employee has access to a PC at work. This is why Workbrain supports many access technologies including PCs, kiosks, wireless devices, POS terminals and time clocks.
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FAQ